Privacy Policy and Cookie Notice

Last updated:  October 2022


This Privacy Notice applies to the website found at, including all information and materials contained on it (“the Website”). This Website is managed by PAG Mission Hospital, a Faith-Based, Not-for-Profit Institution, situated in Lira Municipality / Northern Uganda.
The Hospital is a member of UPMB (Uganda Protestant Medical Bureau) and is registered with the MOH (Ministry of Health), Uganda.

Our Privacy Notice

PAG Mission Hospital is committed to ensuring the privacy of all users of the Website and will comply with data protection law when processing personal data. Personal data is any information that can be used to identify a living individual.

Data controller of this Website – PAG Mission Hospital, P.O. Box 557, LIRA, UGANDA

Our Data Protection Officer is the contact for all data protection queries and concerns –

This Privacy Notice governs all pages on the domain and sets out how the PAG Mission Hospital collects and processes personal data via the Website. It does not apply to pages hosted by other organisations. The Website may be linked to the websites of other parties, but those other sites may have their own privacy policies which apply to them.

It is important that you read and understand this Privacy Notice so that you are aware of how and why we might collect and process your personal information, and what your rights are under the data protection legislation. By using the Website, you consent to the terms of this Privacy Notice. The PAG Mission Hospital may change the terms of this Privacy Notice from time to time and, if such changes are made, we will notify you of those changes by contacting you if appropriate or by publishing the updated Privacy Notice on our website. Your continued use of the Website will be on the terms of this Privacy Notice as amended from time to time.

What kind of personal data do we collect and store

The type and amount of information about you that we collect and store depends on how you use the Website. You can access most of the pages on the Website without telling us who you are and without revealing any personal information. The PAG Mission Hospital collects anonymous logs during user visits to the Website. This information may be used to create aggregate statistics about how the Website is used (see our Cookies Notice below for more information about this).

We only collect personal information about you via the Website  if you choose to provide it when you:–

  • subscribe to our email updates (not in use yet)
  • sign one of our campaign letters or petitions (not in use for now), or
  • email us via the ‘Contact us’ facility

In these instances, we will collect, store and process your name and email address plus any additional information that you might provide when using the ‘Contact us’ facility.

Do we share personal data? With whom?

Your personal data will be shared internally within PAG Mission Hospital so that we can fulfil the purpose for which you provided it. Where necessary, we will share your information with our service providers in order to allow them to deliver services to PAG Mission Hospital, for example, if we contract with a service provider to host the Website. Otherwise, we shall only share your personal information if we are required to disclose it by law. PAG Mission Hospital will never sell the personal data that you provide.

Do we send personal data outside Uganda?

Your personal data may be transferred outside Uganda if, for example, PAG Mission Hospital contracts with a third party service provider to perform functions on our behalf, (such as a company that hosts the Website), or if PAG Mission Hospital forwards your request including personal data to International fundraising offices and their partner organisations.

Where your personal information is transferred to a service provider or an office based outside of Uganda, we will ensure that your personal data is protected to the same extent as in Uganda through one of the following safeguards:

Transfer to a country (in the European Union or otherwise) whose national privacy legislation ensures an adequate level of protection of personal data as determined by the Ugandan government; or put in place a contract with the service provider or office that means they must protect personal data to the same standards required in Uganda.

The way we protect personal data

PAG Mission Hospital takes the security of your personal data seriously. There are internal policies, procedures and controls in place to try and ensure that your personal data is not lost, accidentally destroyed, misused or disclosed, and is only accessed by its employees in the performance of their duties.

Where the PAG Mission Hospital engages third parties to process personal data on its behalf, they do so only on the basis of written instructions, and under a duty of confidentiality. Third parties are also obliged to implement appropriate technical and organisational measures which are compliant with data protection legislation to ensure the security of personal data.

What rights do you have?

Under certain circumstances, by law, you have the right to:-

  • Request access to the personal information the PAG Mission Hospital holds about you. This is available through a Subject Access Request and must be made in writing to the
  • Require the PAG Mission Hospital to change or rectify incorrect or incomplete personal data about you
  • Request the PAG Mission Hospital to delete or stop processing your personal data, for example, where the personal data is no longer necessary for the purposes of processing

You are not required to pay any charge for exercising your rights (unless you are making a Subject Access Request and the PAG Mission Hospital reasonably concludes that it is manifestly unfounded or excessive). If you make a request PAG Mission Hospital has one month to respond to you.

If you would like to exercise any of these rights please contact the Data Protection Officer at or in writing to Data Protection Officer, PAG Mission Hospital, P.O. Box 557, Lira, Uganda.

You have a complaint? This is what we ask you to do:

PAG Mission Hospital will strive to resolve any complaints relating to its processing of personal data promptly and fairly. The PAG Mission Hospital will cooperate with data protection authorities and other regulators, agencies, and tribunals involved in resolving such complaints. In the first instance, please raise your concerns to

Our Cookie Notice gives you a choice

A cookie is a text-only piece of information that a website transfers to your web browser so that the website can remember who you are. A cookie will normally contain the name of the Internet domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

The PAG Mission Hospital uses cookies and analysis software provided by it’s internet provider for the purpose of enhancing your user experience. For example, measuring how many people are using each page of the website and for how long so that we can try to improve the quality of our website.

This information is not used to develop a personal profile of you. By using our Website, you agree that we can place these types of cookies on your device. Users have the opportunity to set their devices to accept all cookies, or to make a selection. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

To prevent the download of cookies, or otherwise control how cookies are used on your computer, please read the help information supplied with your Internet browser software, go to, or read further instructions below.

What kind of cookies do we use and what for?

This website uses functional, anonymous statistics and marketing cookies. Statistics and marketing cookies can be accepted or rejected via the Cookie Banner – these will be disabled by default when the user arrives on the website.

  • Functional cookies are necessary for the website; they remember choices you make to give better functionality.
  • Anonymous statistics cookies allow us to measure visits to the website, without identifying particular individuals.
  • Marketing cookies allow us to tailor information by PAG Mission Hospital to visitors’ interests on our site.

Anonymous statistics cookies

Google Analytics

The Website uses Google Analytics to help analyse how users use the site. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form.

The information generated by the cookie about your use of the Website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the Website and to compile statistical reports on website activity for the PAG Mission Hospital.

The PAG Mission Hospital will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool.

Google will not associate your IP address with any other data held by Google. Neither the PAG Mission Hospital nor Google will link, or seek to link, an IP address with the identity of a computer user.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. See Google’s Analytics overview for further information.

Marketing cookies

Google Ads

We use Google Analytics Demographics and Interest Reporting to create remarketing audiences based on specific behaviour, demographic, and interest data.

We retrieve basic demographic and content interest data via Google Ads cookies, for users who have consented to Ads personalisation with Google. Via Google Signals, we link this to individual – but anonymous – user behaviour tracked via the Google Analytics cookie. The resultant user profiling is made available, in aggregate, in Google Analytics reports. These are estimations of user attributes based on Google Ads behaviour and are not accurate personal data. To further protect user privacy, we cannot report demographic and interest data at the individual level, even anonymously: there is a threshold of at least 7 users before this information may be shown in any Google Analytics report.

These audiences can then be targeted by online advertising through Google Ads when visitors are browsing Google or its partner websites.

PAG Mission Hospital will not (and will not allow any third party) to use Google Analytics or Google Ads to track or to collect any personally identifiable information of visitors to our website.

Find out how to opt out of personalised online advertising.

Other cookies

Third-party cookies

To enrich our content, we sometimes embed photos and video content from websites such as YouTube or Twitter. As a result, when you visit a page with content embedded from, for example, YouTube or Twitter, these sites may set a cookie.

PAG Mission Hospital does not control the dissemination of these cookies and you should check the relevant third-party website for more information about these.

You can disable or enable cookies!

You have the ability to accept or decline cookies by modifying the settings on your browser.

Please be aware that restricting cookies may impact on the functionality of this Website.

To disable cookies or remove existing cookies on your device consult the respective “cookie management” sections of the browsers you use or your browser’s ‘Help’ facility.

Find more detailed information on disabling cookies here: